Good day to all my readers, I’ve received so many messages about the above topic. Not only that, I’ll also address that of Airtel, 9Mobile and Glo in due course. I just felt that understanding how to talk to MTN Customer Care Representative will be the best first step into curbing the query at hand.
Now am sure that the major reason for entering this post was because you’ve tried so many time to speak with MTN customer care representative but have not been successfully either because you don’t know the MTN Customer Care hotline or because after calling the MTN Customer Care hotline, you don’t know which prompt next to follow.
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Whichever the case may be, am 100% sure of the fact that after reading this article you won’t see talking to MTN Customer Care Representative as a challenge anymore.
From the complaints I received, some even said they where able to talk to the Customer Care but it took them a lot of time before their call was picked. Well I honestly don’t know which customer care hotline you used but am sure that the one am going to show you will get your call picked up in a jiffy. It has been tested on many MTN sim by Techy Sport.
How to Talk to MTN Customer Care Representative
Now at this junction I’ll give you the steps to carry it out.
- Dail 180
- Press ‘9’ to go to the main menu,
- Listen to the prompt and reply with ‘6’ for Support,
- Press ‘0’ to talk to Customer Care Representative.
Within 30 seconds, one of the MTN Customer Care Representative will pick up your call for you to lay down your complaint.
This is the only method on how to talk to MTN Customer Care Representative so if you’re looking for a different method, there isn’t any. MTN has made sure that they employ more people to work as Customer Care Representative so the issue of “Delay before answering” will no longer exist.
Note: Be mindful of the words you use when you talk to MTN Customer Care Representative because they can disable your line from calling them again if you speak rudely to them.
I hope this was helpful.
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